Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

• Last name
• First name
• Mailing address
• Postal code
• Email
• Telephone number

The personal information we collect is gathered via the contact form. The personal information we collect is gathered via the contact form. We use this information to communicate with our customers.

In addition, as indicated in the following section, we also use cookies and/or log files to gather information about your browsing on this website strictly for statistical purposes.

Use of Google Analytics

The Ambiance & Nuances website uses Google Analytics, a web analytics tool.

Google Analytics uses “cookies” to collect information about your use of this website, which is stored on servers in the United States. Google may pass this information on to third parties where required to do so by law, or where such third parties process the data on Google’s behalf.

The information collected by the tool includes, for example, the pages you visit, the date, time, duration and frequency of your visits, and the links you click on. Your computer’s operating system type and language, the name of your Internet service provider and your geographical location (region) are also part of the information collected. Your IP address is also collected, but anonymized (truncated) to ensure the confidentiality of your information. Anonymizing an IP address prevents it being used to identify an individual user.

Google will only use the information collected to produce statistics and reports on navigation on this site. Under no circumstances will Google link the information collected on this site with any other data held by Google.

If you wish, you can prevent Google from recording information about your navigation by installing the Google Analytics deactivation browser add-on on your computer.

Consent

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order or schedule a delivery, we assume that you consent to our collection and use of your information for this purpose only.

If we were to ask you to provide us with your personal information for any other reason, for example for marketing purposes, we would ask you directly for your explicit consent, and would explicitly give you the opportunity to refuse.

How can I withdraw my consent?

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@ambiancenuances.com.

Disclosure

We may disclose your personal information if we are required to do so by law or if you breach our Terms of Sale.

Security

The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer) protocol
• SET (Secure Electronic Transaction) protocol
• Access management – authorized person
• Computer backup
• Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers total security, there is always an element of risk when using the Internet to transmit personal information.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Legislation

Our Privacy Policy is governed by Canadian law and is written in French.

Questions and contact details

If you would like to access, correct, modify or delete any personal information we have about you, file a complaint, or if you would simply like more information, you can contact us at : info@ambiancenuances.com